Autonello / Features / Customer updates

The call you never got round to making.

Most complaints are not about the repair. They are about not hearing anything for six hours. Autonello writes the update for you, in your voice, the moment something changes.

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To Maria Alvarez · 2016 SorentoDrafted by Jessie
Hi Maria, your Sorento is on the lift now. The front pads and rotors are down to the wear line, which is what the grinding was. That comes to $502.95 with the fluid exchange, and we can finish it today. Here is the estimate to look over.
Sent 9:42 AMDeliveredOpened 9:51 AMEstimate approved 9:53 AM

How it works

  1. Something changesThe inspection finds a second job, a part slips to tomorrow, the car is ready. The order already knows.
  2. Jessie drafts the notePlain words, the right detail, a link to the estimate if there is one to approve. You read it before it goes.
  3. It is on the recordEvery message is logged against the customer, the car and the order, with whether it was delivered and opened.

What you get

On the record, not in someone’s head. Updates, estimates, invoices and confirmations all go out with links that open on any phone, and every one is logged against the customer, the car and the order.

Next

EstimatesApproved by link, job by job, then the same order becomes the invoice.CustomersEvery visit, every car, what was declined and when it is due.JessieSay what came in; the order comes back drafted and priced.

Bring one car. We will write it up together.

Thirty minutes, a real car from your week, from the VIN to the invoice. No card, no contract.

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